Shaderlight

Preset Resolution Output stuck on 640x480 even with Trial Activation

 
thonahep
Total Posts: 1

Im using OS x with Sketchup 2017, and I can’t change the resolution of the Render Output even after trial activation for the free PRO for 14 days. This is day 2. I’m able to get the other pro features and it allows me to select the output but when I go to render, it just renders 640x480. What’s the solution?

EGIE
Total Posts: 509

Hi - please send this issue directly to support@artvps.com as well

kate
Total Posts: 117

This issue has been resolved with a restart of SketchUp and Shaderlight.

many thanks
Kate