Shaderlight

Render won’t save

 
tpage
Total Posts: 1

I am using the trial version of the Shaderlight program and once a render is finished being generated I am unable to save the image. When I choose where to save the file it comes up with an error ‘file not found’. Any suggestions? I am using Windows 10 and Sketchup 2015. Thanks

kfoojones
Total Posts: 286

Hi,

I don’t think we’ve ever seen this error before. Could you just detail the precise steps you take, including which controls and menus you click, and which location you choose to save to? That way we can try and replicate the exact same steps here to see if we can reproduce the error.

Hope we can get things working for you soon!

Regards,
Shaderlight support