Shaderlight

Upgrade versions rant

 
capitalhouse
Total Posts: 1

Why is it that with every new version of sketchup (which seems to have zero new features each year by the way) shaderlight compatibility is broken?  Is there a valid technical reason or is it just a deliberate bit of coding to make us have to buy a new version of shaderlight each year?  Getting a fed up with sketchup’s cost when they do nothing each year to justify it and this is added on top too. Grrr.

hoggel
Total Posts: 5

Sketchup 2019, New: Dashed lines
Shaderlight 2019, New: Dark Mode
I wish, I could earn money so simple.

EGIE
Total Posts: 486

Hi Capitalhouse
as far as I know (and I hope I’m not wrong here?) nothing has changed to the usual practice that you can (and should even) install and run multiple SkUps side by side. So nothing should prevent you from using your previous Shaderlight license along with SU 2018. This way you keep the decision for yourself to update when you want or if you want to update at all.

kate
Total Posts: 101

In order for us to remain compatible with the latest SketchUp version does take work.  It differs from year to year, but typical issues involve changes to the SketchUp APIs that we use, identifying and fixing newly introduced bugs and updating our installer.

As well as full support for the latest SketchUp release we include new Shaderlight features and updates with the release.  If you’re running the latest version of Shaderlight we also aim to release at least one free update within the year too.

EGIE is right - there is no requirement to update Shaderlight unless you update SketchUp so you can continue to use earlier versions until the time comes you feel an upgrade is necessary.

I hope that clears things up.
many thanks
Kate

Pizano
Total Posts: 1

Is this going to remain the philosophy btw, Kate? The old versions working indefinitely, I mean.

kate
Total Posts: 101

Yes, our current strategy is to keep offering perpetual licences, so you can continue using any version of Shaderlight that you purchase indefinitely. We don’t rule out introducing a new licensing scheme in response to future demand however.

Have a great weekend!
Kate

iichiversii
Total Posts: 4
kate - Feb 22, 2019 06:33pm

Yes, our current strategy is to keep offering perpetual licences, so you can continue using any version of Shaderlight that you purchase indefinitely. We don’t rule out introducing a new licensing scheme in response to future demand however.

Have a great weekend!
Kate

I just upgraded my sketchup, hurray, but then to find out I need to update my licence through shaderlight too, now that’s complete and utter disrespect for your previous customers, in fact its just a money grabbing scam, I’m done with shaderlight, never will I be upgrading my licence with you lot again, Its not difficult at all to allow V2 users use the package they payed for in 2019, i can understand you having an upgrade fee for new features but I’m not interested in the new features, I want the features I payed for to work in sketchup no matter what version I am using, good luck artvps, I will be putting my money somewhere else, your business plan will be your failure.

EGIE
Total Posts: 486

hi Iichiversii, maybe your anger is more a little like mine? I’m much more annoyed by this weird compulsive update politics of SkUp itself. This forces all downstream tool providers (render tools, plugins etc.) to update as well, even if there the time would not be ripe for it. Without talking about Shaderlight!!!, this Trimble policy robs all plugin developers of too much resources which would be necessary to focus on their own tool developments. - So I hope, your anger is more related to that?
Also the simultaneous termination of the SketchUp Make option annoys me so much, since I finally run a 2017 Make privately only like so many others.
In the office for example we have started to install the new SkUp 2019 Pro versions side by side to the existing 2018 versions instead of just making updates. This is possible and leaves us with the option to do the steps we want and when we want at all.
Independent of Shaderlight itself, there are a number of important plugins which make it useful to run a SkUp 2018 or earlier in addition. So, if you have preserved your previous SkUp version as well, nothing has changed for you…