Shaderlight

Why is Shaderlight Slowing Down and Stalling Sketcup

 
willldskoehler
Total Posts: 1

Newbie here!  Installed Shaderlight two weeks ago on my new laptop.  Was working fine and I was just feeling my way around with it.  Yesterday I was done with a small model and when I went to render in Shaderlight… it took forever to work.  In fact when I hit the camera button on the menu… I couldn’t even pan around in sketchup..  I heard my computer ramp up… but basically sketchup was not responding.  Low resolution and low quality settings didn’t help the situation.

awaddington
Total Posts: 373

Hi,

That is not normal.

I would recommend rebooting.  If that doesn’t work, uninstall/reinstall Shaderlight.

Also, reach out to support@artvps.com for help directly. This is really the first step, but they may ask you to do the previous suggestions, and it is Sunday so you may not get a response until Tomorrow. This keeps you ahead of the game.

Good luck.
Andrew