Shaderlight

Global illumination crashes shaderlight for no apparent reason

 
marcopunch
Total Posts: 3

Hi, For some unknown reason when I decided to do a few renderings with global illumination turned on it crashes shaderlight. I upgraded to 2019 thinking that may clear up the problem. Restarted a bunch deinstalled…reinstalled and nothing clears up this problem that arose out of the blue. Any help would be…well, very helpful.

kate
Total Posts: 104

Hi marcopunch

Sorry to hear that you’re experiencing issues.  I see that our support team have been in touch with you directly and if you could send us your model we can investigate further.  If you could also tell us your OS and SketchUp version it would be useful.

many thanks
Kate